Buddypass (“we,” “our,” or “us”) is committed to protecting the privacy of our users (“you,” “your,” or “users”). This Privacy Policy explains how we collect, use, and share information when you use our Buddypass mobile application and related services (the “App”).
By using Buddypass, you agree to the collection and use of your information as described in this Privacy Policy.
1. Information We Collect
We collect the following types of information to provide and improve our services:
a. Personal Information
When you create an account or interact with Buddypass, we may collect personal information, including but not limited to:
Name (First, Last, Middle Name)
Email address
Username
Profile photo
Device token for push notifications
Phone number (if provided)
Agora Details (if relevant to real-time communications)
b. Trip Information
When you use Buddypass for trip-related purposes, we may collect information about your trips, including trip names, destinations, dates, and group members associated with those trips.
c. Chat Data
Buddypass allows users to communicate in group chats. We collect the content of your messages, chat group names, member information, and associated metadata such as:
Message content
Message sender
Timestamps of messages
Group details and description
d. Device and Usage Information
We collect information about your device and how you use the App, including:
Device type and operating system
Unique device identifiers
IP address
Browser type (if using the web)
App usage data and interactions
e. Location Information
We may collect location data when you use certain features of Buddypass (e.g., for trip-related services) or when you share your location within a group. You can control the collection of location data through your device settings.
2. How We Use Your Information
We use the information we collect to:
Create and manage your account
Facilitate group chats and communications between users
Enable trip planning, sharing, and management within groups
Send notifications and alerts (e.g., trip updates, group messages)
Improve, personalize, and expand our services
Ensure the security of our platform and prevent fraud
Provide customer support
Analyze usage trends and activities to enhance the app experience
3. Sharing Your Information
We may share your information in the following circumstances:
a. With Group Members
When you participate in a group chat or join a trip on Buddypass, your profile information, including name, profile picture, and messages, will be visible to other group members.
b. Service Providers
We may share your information with third-party service providers who perform services on our behalf, such as hosting, push notifications, analytics, and customer support.
c. Legal Requirements
We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
d. Business Transfers
If Buddypass undergoes a business transaction such as a merger, acquisition, or asset sale, your information may be transferred as part of that transaction.
4. Security of Your Information
We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.
5. Your Choices
a. Profile Information
You may update or delete your profile information at any time through your account settings.
b. Location Services
You can control whether Buddypass can access your device’s location by adjusting your device settings.
c. Push Notifications
You may opt-out of receiving push notifications by disabling them in your device’s settings.
d. Account Deletion
If you wish to delete your account, you can do so by contacting us at [support@buddypass.com]. Please note that certain information may be retained for legal or security reasons.
6. Children’s Privacy
Buddypass is not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we discover that a child under 13 has provided us with personal information, we will take steps to delete such information.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy within the App and updating the “Last Updated” date at the top of this document. Your continued use of Buddypass after such changes constitutes your acceptance of the updated policy.
8. Contact Us
If you have any questions about this Privacy Policy or our practices, please contact us at:
